Self Publishing Services Terms of Service

These Self Publishing Services terms of service constitute a legally binding agreement between you, the client, and Self Publishing Services LLC, governing your access to and use of our professional self publishing services, website, and all associated deliverables. By placing an order, submitting a project brief, or making a payment to Self Publishing Services, you confirm that you have read, understood, and agreed to be bound by these Self Publishing Services terms of service in their entirety. If you do not agree with any part of these terms, you should not engage our services.

1. Definitions

In these Self Publishing Services terms of service, the following definitions apply throughout:

• “Company,” “We,” “Us,” or “Our” refers to Self Publishing Services LLC, operating at selfpublishingservices.org.
• “Client,” “You,” or “Your” refers to the individual or entity that places an order or engages our self publishing services.
• “Services” refers to all self publishing services offered by the Company including but not limited to book cover design, book formatting, proofreading, copy editing, line editing, ghostwriting, audiobook narration and production, book translation, book marketing, author website design, global distribution setup, and book illustration services.
• “Project” refers to a specific engagement between the Client and the Company for the delivery of one or more Services.
• “Deliverables” refers to the files, documents, artwork, audio, or other outputs produced by the Company as part of a Project.
• “Brief” refers to the written or verbal specifications, instructions, and reference materials provided by the Client to guide the production of Deliverables.

2. Scope of Self Publishing Services

The Company provides professional self publishing services to independent authors, businesses, and publishing professionals. The specific scope of each Project, including deliverables, timelines, revision rounds, and pricing, is confirmed in writing via a project proposal or invoice prior to commencement of work. Services are performed according to current industry standards and platform specific technical requirements as documented at the time of project commencement.

The Company reserves the right to decline any project at its sole discretion, including projects that involve content the Company deems illegal, defamatory, discriminatory, or otherwise objectionable under applicable law.

3. Orders and Acceptance

A binding agreement between the Client and the Company is formed when the Client accepts a written project proposal or invoice and makes the required deposit payment. Verbal discussions, email exchanges, or quote requests do not constitute a binding order until confirmed in writing and accompanied by payment. The Company will confirm receipt of your order and commencement of work in writing via email.

By placing an order, the Client warrants that they have the legal right to commission the requested Services, that any materials or content provided to the Company do not infringe the intellectual property rights of any third party, and that the Client is authorized to enter into this agreement on behalf of any entity they represent.

4. Payment Terms

All projects require a deposit payment prior to commencement of work. The deposit amount is specified in the project proposal and typically ranges from 50 to 100 percent of the total project fee depending on project scope and duration. The remaining balance is due upon project completion and prior to delivery of final files, unless otherwise specified in the project proposal.

Payment Methods

The Company accepts payment via major credit and debit cards, bank transfer, and other methods as specified at the time of invoicing. All prices are quoted and charged in United States Dollars unless otherwise agreed in writing.

Late Payments

Invoices not paid within 14 days of the due date may incur a late payment charge. The Company reserves the right to suspend work on any active project where a payment is overdue until the outstanding balance is settled in full.

Taxes

All prices quoted by the Company are exclusive of applicable taxes. Clients are responsible for any sales tax, VAT, withholding tax, or other applicable levies in their jurisdiction.

5. Intellectual Property and Rights

All Deliverables produced by the Company under these Self Publishing Services terms of service are created as work for hire engagements. Upon receipt of full payment for a completed Project, the Client is granted full, exclusive, irrevocable ownership and copyright of all Deliverables produced specifically for that Project.

Client Provided Materials

The Client retains full ownership of all materials, content, manuscripts, and assets provided to the Company for the purpose of completing a Project. By providing these materials, the Client grants the Company a limited, non exclusive license to use the materials solely for the purpose of completing the agreed Project.

Portfolio Rights

Unless the Client requests confidentiality in writing prior to project commencement, the Company reserves the right to display completed Deliverables in its portfolio, website, social media channels, and marketing materials for the purpose of promoting its self publishing services.

Pre Existing Assets and Third Party Materials

Any stock imagery, fonts, audio samples, or third party assets incorporated into Deliverables are subject to the licensing terms of their respective owners. The Company will use only properly licensed third party assets and will advise the Client of any licensing restrictions that may affect commercial use of the final Deliverables.

6. Revisions and Amendments

Each project proposal specifies the number of revision rounds included in the quoted fee. A revision is defined as a set of feedback notes provided in a single communication that requests modifications within the scope of the original Brief. Revisions that involve a change in creative direction, scope expansion, or additions beyond the original Brief may be treated as new work and quoted separately.

Revision requests must be submitted in writing via email within 7 days of delivery of each draft. Feedback submitted after this period may be treated as a new revision round and charged accordingly. Additional revision rounds beyond those included in the original proposal are available at the Company’s standard hourly rate.

7. Delivery and Timelines

Project timelines are estimated at the time of proposal and confirmed in writing upon project commencement. Timelines are contingent upon the timely provision of required materials, feedback, and approvals by the Client. Delays caused by the Client’s failure to provide materials, respond to requests, or approve drafts within the agreed timeframe may result in revised delivery dates at no fault of the Company.

The Company will notify the Client as soon as reasonably possible if any unforeseen circumstance is likely to cause a delay beyond the agreed timeline. Rush delivery requests may be accommodated at the Company’s discretion and may incur an additional rush fee.

Final Deliverables are delivered digitally via email or a secure file sharing platform specified by the Company. Physical delivery of files on external media is not included unless explicitly agreed in the project proposal.

8. Client Obligations

The Client agrees to cooperate fully with the Company throughout the duration of the Project by providing all required materials, information, and approvals in a timely manner. Specifically, the Client agrees to:

• Provide a clear, complete, and accurate Brief prior to project commencement
• Supply all required manuscript files, reference materials, brand assets, and imagery in the agreed format and resolution
• Respond to requests for feedback, approvals, or clarifications within the timeframes specified in the project proposal
• Ensure that all materials provided to the Company are legally owned by the Client or licensed for the intended use
• Notify the Company immediately if any aspect of the Brief changes materially during the course of the Project
• Provide accurate billing information and make all payments according to the agreed payment schedule

9. Confidentiality

The Company treats all Client materials, project details, manuscript content, and business information as strictly confidential. The Company will not disclose, share, or make available any confidential Client information to any third party without the express written consent of the Client, except where required by law or necessary for the fulfilment of the Project by approved subcontractors who are themselves bound by confidentiality obligations.

Clients commissioning ghostwriting services may request a formal Non Disclosure Agreement prior to project commencement. The Company’s standard NDA is available upon request and covers all personnel involved in the ghostwriting project.

10. Warranties and Disclaimers

The Company warrants that all self publishing services will be performed with reasonable skill, care, and diligence in accordance with current industry standards. The Company warrants that all Deliverables will meet the platform technical specifications current at the time of project commencement and will be original work not previously published or licensed to any other party.

The Company does not warrant that use of its self publishing services will result in any specific level of sales, rankings, reviews, or revenue for the Client’s published work. Book marketing services are delivered to the best of the Company’s professional ability but outcomes are subject to market conditions, platform algorithm changes, and factors outside the Company’s control.

The Client acknowledges that self publishing platform policies, technical specifications, and distribution terms are subject to change by third party retailers and platforms beyond the Company’s control.

11. Limitation of Liability

To the maximum extent permitted by applicable law, the Company’s total liability to the Client for any claim arising under or in connection with these Self Publishing Services terms of service shall not exceed the total fees paid by the Client for the specific Project giving rise to the claim in the twelve months preceding the claim.

The Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of anticipated savings, loss of data, or loss of business opportunity, even if the Company has been advised of the possibility of such damages.

12. Cancellation and Termination

Cancellation by Client

The Client may cancel a Project at any time by providing written notice to the Company. Cancellation fees apply as follows: if cancelled before work has commenced, the deposit is refundable less any administrative processing fees. If cancelled after work has commenced, the Client is liable for payment of all work completed to the date of cancellation at the Company’s standard rates, which may equal or exceed the deposit paid.

Termination by Company

The Company reserves the right to terminate any Project immediately and without refund in the event that the Client engages in abusive, threatening, or harassing behavior toward Company personnel, provides materially false information, fails to make agreed payments, or requests work that violates these Self Publishing Services terms of service or applicable law.

13. Refund Policy

Given the custom, creative, and time intensive nature of self publishing services, refunds are not available for work that has been completed and delivered in accordance with the agreed Brief and revision rounds. Refund requests must be submitted in writing and will be assessed on a case by case basis. The Company’s decision on refund requests is final.

Where the Company has failed to deliver Deliverables that meet the agreed specifications through no fault of the Client, the Company will offer to remedy the specific deficiency at no additional cost as the primary resolution. A partial refund may be offered at the Company’s discretion where a remedy is not practicable.

14. Governing Law and Dispute Resolution

These Self Publishing Services terms of service and any dispute or claim arising from them shall be governed by and construed in accordance with the laws of the State of New York, United States of America, without regard to conflict of law principles. Both parties agree to attempt to resolve any dispute arising from these terms through good faith negotiation before pursuing formal legal proceedings.

Any legal proceedings arising from these Self Publishing Services terms of service shall be subject to the exclusive jurisdiction of the courts of New York, USA.

15. Contact Information for Terms of Service Queries

If you have any questions about these Self Publishing Services terms of service, wish to request a copy in an alternative format, or need to notify us of a legal matter, please contact us using the details below.